Your questions answered
How to get My Vaccine Pass
Requesting your pass only takes a few minutes and will be emailed to you within 24 hours. The quickest way to get your pass is through your My Covid Record, but if you cannot access this service you can call 0800 222 478 — have your NHI number ready.
About My Vaccine Pass
My Vaccine Pass is an official record of your COVID-19 vaccination status for use within Aotearoa.
Anyone aged 12 and over who has had two COVID-19 vaccinations administered in New Zealand, or who has been given a medical exemption, can now request a My Vaccine Pass.
Visit My Covid Record to request your pass
Your My Vaccine Pass will include your name, date of birth and a QR code. You can save this pass on a digital device, like your phone, or print a physical copy.
When you might need it
When New Zealand moves into the COVID-19 Protection Framework, also known as the traffic light system, you may need to use My Vaccine Pass to enter events and venues.
Vaccination certificates and the COVID-19 Protection Framework
Businesses may ask for photo ID when you show My Vaccine Pass.
You may be required to show it in a range of public settings. This could include:
- events
- hospitality
- close contact businesses, such as hairdressers and beauticians
- retail
- sport
- faith-based gatherings.
When you will not need it
Requiring My Vaccine Pass will be optional for many locations.
You will not need to show proof of vaccination to access essential services like:
- supermarkets
- pharmacies
- health and disability services
- food banks
- petrol stations
- public transport, for example buses, trains and ferries
- schools
- housing and housing support services.
Children under 12 do not need to show proof of vaccination.
If you run a business
Businesses do not need to take any action with My Vaccine Pass until the COVID-19 Protection Framework is in place. You may then be required to check customers’ My Vaccine Pass with the NZ Pass Verifier app, depending on your sector or the choices you have made about how you will operate under the new framework.
Once final decisions are made, guidance will be published on business.govt.nz about business requirements under the new framework, including verifying passes.
If you had your vaccination overseas
You will need to apply to the Ministry of Health to have your vaccination record from overseas added to New Zealand’s COVID Immunisation Register (CIR). You need to do this before you can get My Vaccine Pass.
The 8 vaccines accepted from overseas for My Vaccine Pass, approved by the COVID Vaccination Technical Advisor Group, are:
- Pfizer/BioNTech
- Janssen (Johnson and Johnson)
- AstraZeneca (Oxford)
- AstraZeneca/Covishield (Serum Institute of India)
- Moderna
- Sinopharm
- Sinovac (CoronaVac)
- Covaxin (Bharat Biotech).
Overseas COVID-19 vaccinations and certificates | health.govt.nz
Who can get an exemption
If you are unable to get the Pfizer vaccine for medical reasons, there is an exemption process to get My Vaccine Pass.
You will need to talk to your doctor and they will apply on your behalf.
Find out more about exemptions and certificates | health.govt.nz
Vaccination cards
You may receive a purple vaccination card at your first appointment. This is not official proof of your vaccination — it is to remind you when your second appointment is.
How to use My Covid Record
The secure website My Covid Record allows you to check your vaccination record is up to date. You can then request an official record of your COVID-19 vaccination status, My Vaccine Pass, for use in Aotearoa New Zealand, or a separate International Travel Vaccination Certificate for use overseas.
The information in My Covid Record comes from the data stored in the national COVID-19 Immunisation Register (CIR).
How to sign up for My Covid Record
Anyone in New Zealand aged 12 or over can sign up for My Covid Record.
First, you will need to create a My Health Account or Real Me Account. You will need your own email address to create an account.
You will need to provide some personal information and documentation such as a New Zealand drivers licence, Australian or New Zealand passport or your visa documentation.
Help using My Covid Record
If you need help with My Covid Record, or have a query about your COVID-19 records, contact the Ministry of Health team, 8am to 5pm, Monday to Friday.
Email: help@mycovidrecord.min.health.nz
Phone: 0800 222 478
Your privacy when using My Covid Record
We take your privacy seriously. Only you can access your secure My Covid Record.
Your account must be verified with a valid form of identification so we know it is actually you. By keeping your account safe, no one else will be able to access your records.